PRIVACY POLICY

Veeranjaniya Washing Machine Service

Website: https://veeranjaniyawashingmachineservice.co.in/

Effective Date: 15 May 2026
Last Updated: May 2026

Veeranjaniya Washing Machine Service (“we”, “us”, or “our”) is committed to protecting your personal information and maintaining your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or contact us for appliance repair and installation services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Veeranjaniya Washing Machine Service is an independent home appliance repair and installation service provider offering doorstep repair services for washing machines, geysers, microwaves, and other home appliances.

We provide services through skilled technicians focused on quick diagnosis, affordable repair solutions, and customer satisfaction.

We are NOT affiliated with, authorized by, or officially connected to brands such as Samsung, LG, Whirlpool, IFB, Bosch, Panasonic, Haier, Godrej, or any other appliance manufacturer unless specifically mentioned.

2. Information We Collect

2.1 Personal Information

We collect personal information only when you voluntarily contact us, fill out forms on our website, or request a repair service.

This information may include:

Full name
Mobile phone number
Email address
Home or service address
Appliance details
Description of the repair issue

2.2 Non-Personal Information

When you visit our website, certain non-personal information may be collected automatically, including:

Browser type and version
Device type (mobile, tablet, desktop)
IP address
Pages visited on the website
Time spent on the website
Referring website or search engine

2.3 Information We Do NOT Collect

We do not collect or store:

Debit or credit card information
Banking passwords or UPI PINs
Government identity documents such as Aadhaar or PAN unless legally required
Sensitive financial information
Information from children below 13 years of age

3. How We Use Your Information

We use the information collected only for legitimate business and service-related purposes, including:

Scheduling and confirming repair appointments
Sending technicians to your location
Responding to customer enquiries and complaints
Providing customer support
Improving our services and website performance
Contacting customers regarding service updates

We do NOT:

Sell your personal data
Share your information for third-party marketing
Send spam or misleading promotional messages
Use automated profiling or decision-making systems

4. Cookies, Google Ads & Analytics

4.1 Cookies

Our website may use cookies to improve website functionality and user experience.

Cookies help us:

Understand website traffic
Improve website performance
Remember user preferences
Display relevant advertisements

You may disable cookies anytime through your browser settings.

4.2 Google Analytics

We use Google Analytics to understand visitor behavior and improve our website.

Google Analytics may collect anonymous information such as:

Number of visitors
Website traffic behavior
Device information
Session duration

This data does not personally identify users.

4.3 Google Ads

Our website may use Google Ads services to display advertisements.

Google and its partners may use cookies to show ads based on your previous visits to our website or other websites.

You can manage Google ad preferences here:

https://adssettings.google.com

You can opt out of Google Analytics tracking here:

https://tools.google.com/dlpage/gaoptout

5. Sharing of Information

We respect your privacy and do not sell or rent your personal information.

Your information may only be shared in the following situations:

Service Delivery

Our technicians may access necessary customer information such as name, address, and phone number for completing repair services.

Legal Requirements

We may disclose information if required by law, government authority, or court order.

Protection & Security

Information may be used to protect our business, customers, website, or services from fraud, misuse, or unauthorized activities.

Third-party platforms such as Google Analytics and Google Ads operate under their own privacy policies.

Google Privacy Policy: https://policies.google.com/privacy

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or alteration.

Security measures may include:

Restricted access to customer data
Secure communication methods
Limited access for authorized staff only
Regular monitoring of website security

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

As a user, you have the following rights regarding your personal information:

Right to Access

You may request details of the personal data we hold about you.

Right to Correction

You may ask us to correct inaccurate or incomplete information.

Right to Deletion

You may request deletion of your personal information unless we are legally required to retain it.

Right to Withdraw Consent

You may withdraw consent for communication or data processing at any time.

Right to File Complaint

If you believe your data is being misused, you may file a complaint under applicable Indian privacy laws including the Digital Personal Data Protection Act (DPDPA), 2023.

To exercise any of these rights, contact us using the details provided below.

8. Children’s Privacy

Our services are intended for adults and homeowners.

We do not knowingly collect personal information from children under the age of 13.

If any such information is identified, we will remove it immediately.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of third-party websites.

Users are encouraged to review the privacy policies of external websites before sharing information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal obligations.

Whenever changes are made:

The updated policy will be posted on this page
The “Last Updated” date will be revised
Significant updates may be communicated directly if required

We recommend reviewing this page regularly.

11. Applicable Laws

This Privacy Policy is governed by the laws of India, including:

Information Technology Act, 2000
IT Rules, 2011
Digital Personal Data Protection Act (DPDPA), 2023

12. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, contact us:

Veeranjaniya Washing Machine Service

Phone: +91-9964484855
Email: info@veeranjaniyawashingmachineservice.co.in
Website: https://veeranjaniyawashingmachineservice.co.in/

We aim to respond to privacy-related requests within 7 business days.

DISCLAIMER

Veeranjaniya Washing Machine Service operates as an independent appliance repair service provider and is NOT affiliated with, authorized by, or officially connected to any appliance brand, manufacturer, or trademark owner unless specifically stated.

All brand names, logos, and trademarks mentioned on the website belong to their respective owners and are used only for identification and informational purposes.